Frequently
Asked Questions
1. What should I have on me when taking the test?
You need to have a valid photo ID on you, such as a government-issued document (ID card, passport, or driver’s license). Please ensure that you do not have any dictionaries, textbooks, mobile phones, or other electronic devices in your vicinity, as these are not permitted. Read the tutorial at the start of the test carefully, answer every question, and remember to relax.
2. What should the test environment look like?
The testing environment should be quiet and free from interruptions. You must be alone in the room, and no one should enter while you are taking the test. Clear your workspace of any disallowed items, as failing to comply with these requirements may result in your test being invalidated. Avoid speaking to anyone during the test to ensure a smooth and secure experience.
3. What equipment do I need to take the test?
You will need a personal computer or laptop (tablets and phones are not allowed), a functional webcam and microphone for verification and communication, and a stable internet connection. Additionally, make sure to have a valid photo ID for identification purposes.
4. What items will disqualify me from taking the test?
Bringing any unauthorized items can lead to disqualification. This includes electronic devices other than your computer or laptop, a second monitor, dictionaries, calculators, books, or any type of notepad or paper. Make sure to follow the guidelines to ensure your test remains valid.
5. Can I use a second monitor during the test?
No, the use of a second monitor is not allowed. If you have one connected to your device, you will need to disconnect it before starting the test.
6. Which operating systems are supported?
The test supports computers running Windows 10 or later, macOS 12.7.6 or later, and Linux. Make sure your operating system is updated to one of these versions before starting the test.
7. Which browsers are compatible with the test?
You can use the latest versions of Chrome, Edge, or Firefox (within the last two updates). Safari is not supported, so please ensure you are using one of the recommended browsers. Additionally, make sure your browser is updated and allows pop-ups.
8. When will I receive my test results?
You will receive your official test results via email within 2 to 3 business days after completing the test.
9. Can I retake the test?
Yes, you can retake the test as many times as you like, depending on your needs.
10. How is the test structured?
Click here to find out more about the test and its structure.
11. How can I prepare for the test?
Click here to find out more about how you can prepare for the test.
12. How long does the test take?
While there is no official time limit, the listening section lasts approximately 35 minutes, while the reading section takes about 45 minutes.